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If you wish to return an item for a refund you must notify your intention to return it in writing by messaging me through the eBay message system within 10 days from the date that your order was dispatched. Items should be returned in the same condition as when sold. They must be sent via a trackable method and in a padded envelope. Please enclose your name and address, bank details or Paypal email for refund, item number/s and details of the item/s you are returning. Please note that your refund amount will be minus the shipping/handling costs originally incurred to send you your order, unless we have made an error. Refunds are processed within 7 days from our receipt of the item.

If you wish to return an item for a refund you must notify your intention to return it in writing by messaging me through the eBay message system within 10 days from the date that your order was dispatched. Items should be returned in the same condition as when sold. They must be sent via a trackable method and in a padded envelope. Please enclose your name and address, bank details or Paypal email for refund, item number/s and details of the item/s you are returning. Please note that your refund amount will be minus the shipping/handling costs originally incurred to send you your order, unless we have made an error. Refunds are processed within 7 days from our receipt of the item.

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Please allow up to 10 business days for delivery after order is shipped.

Items are shipped by Australia Post and other Courier services where appropriate.

Please contact us if you have any questions, or do not receive your order after 2 business weeks.

Please send us an email or call us as below:

info@bportal.com.au

1300-948-683

http://bportal.com.au

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